Terms and Conditions

Contact the online shop 

Give us a call on +45 27 52 91 22 or write us an email on info@trunksleeves.com if you have any questions or doubts about your order on our online shop.

Prices 

All prices are in DKK and Euro and including Danish vat of 25%, unless otherwise stated.

Payment 

TRUNK Nordic ApS accepts payment by Dankort, Visa, American Express, Maestro, JCB, Mastercard & Visa Electron. Payment will be debited and cleared from your account, on dispatch of the goods. TRUNK Webshop encrypts all information with SSL (Secure Socket Layer) which means, that unauthorized persons will not be able to read your account number or other information during transaction through PBS. We reserve the right to have the total amount of the order paid by bank transfer to Sydbank, Denmark. The order will be shipped upon receipt of payment. 

Delivery charges

Danish deliveries are free of charge on orders above 298 DKK.

Delivery with GLS Export International

 Delivery Europe: 15 EURO

Delivery out of Denmark with GLS Export

Delivery

TRUNK Nordic ApS will deliver to you within 1-5 weekdays. Reservations are made for sold out items.

Defect Items 

As a customer you have the right to return items with manufacturing defect. Items will be accepted if the goods are sold and delivered with defects that appears, within a period of 2 years. The defect items must be due to material or manufacturing defects.

Cancellation and returns

We offer you 14 days to regret your purchase. If you regret your purchase, we will return the amount of the goods. 

We do not pay the return freight.

Any dispute between TRUNK Nordic ApS and the customer is subject to Danish law.

Return of goods

Items must be returned to the following address: 

TRUNK Nordic ApS

c/o Alpi Danmark A/S

Metalvej 12 

DK-6000 Kolding

Denmark

Please note we do not accept parcels returned by cash on delivery (COD).

On returning defect items please state clearly the reason. This will enhance the process. The parcel must contain a copy of the invoice/order confirmation. Please always return your package as a track and trace delivery. Tracking will then be possible and waives any doubt that the parcel has been received by TRUNK Nordic ApS.

How to submit a complaint

Did we not live up to your expectations? If so, please contact TRUNK Nordic at info@trunksleeves.com, and we will do everything we can to resolve your issue.